10 major new medicines planned for launch over the next few years creating new career opportunities for those who want to make a direct impact on patients at scale.
At Novartis, we are reimagining medicine to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and you’ll find new ways to deliver a blockbuster brand to as many people as possible.
Responsible for supporting the Head of the Business Franchise (BF) and the Franchise Leadership Team (FLT) in overall development and implementation of strategic priorities to meet annual BF financial and business objectives and 3-5 year strategic business plan. The primary responsibility is to coordinate the overall operations of strategic and tactical decision-making.
The ideal candidate is passionate about both strategy and execution and is able to translate strategy to impact. The Director, Franchise Business Operations plays a key coordination role between the core BF functions of sales, marketing, commercial acceleration (insights), finance and market access, patient services, and among the cross-functional FLT to ensure effective implementation of the annual BF business plan and achievement of annual BF objectives.
In addition, the Director partners closely with the wider franchise team on performance monitoring, cross-functional implementation of resource allocation, and analysis & utilization of customer insights. The director drives operational execution of 1-2 key commercial innovation initiatives and cross-functional task forces to accomplish top business priorities.
This person will be a self-starter, problem-solver, eager to change and ready to challenge assumptions. The individual is a skilled influencer and is able to interact with various levels of seniority, within and outside of the IHD Franchise and Novartis
Strategic Planning, Forecasting, Reporting and Decision Support
Develops strategies and objectives to maximize BF performance and support NPC goals, and consults with FLT members to ensure alignment
Leverages knowledge of the business challenges, industry best practices and the external environment to proactively identify opportunities and formulate workable, innovative solutions
Ensures business reporting and clear communication of progress of the BF objectives
Leads Investor Relations & Earnings for BF, including input into the Global Reporting Processes
In conjunction with commercial teams, locally and globally, develop brand forecasts; work to gain senior leadership approval for both the strategies and forecasts
In concert with Finance, Commercial Acceleration, and Marketing and Sales Heads, develops financial budgeting, tracking and control of operational budgets
Promotes cross-functional alignment and collaboration in key strategic planning processes such as IPS, Budget and 3-5 year Strategic Plan
Supports the BF Head & FLT to prepare content and materials for US and Global Pharma Executive Committee meetings and business reviews, including analyses and recommendation
Business Franchise Operations Coordination
Proactively monitor business performance in collaboration with finance, analytics, marketing, sales and access; recommend solutions and course correction tactics as needed; develop reporting mechanisms and key indicators to clearly communicate BF performance
Manage leadership team meetings and decision-making forums within the BF to drive decision-making at the right level and ensure process is streamlined; make recommendations and changes as needed; ensure agendas are focused on key issues/initiatives
Gathers operational best practices/lessons learned to share with the FLT to improve planning and execution. Documents learnings and incorporates into the overall operational process to increase efficiency and effectiveness of projects
In collaboration with administrative & P&O team, organizes off-site meetings and monthly leadership team meetings, ensuring focus on most important culture and strategic / operational topics.
Leads or coaches special project teams, or in ad-hoc task forces to drive key business initiatives (e.g., field force expansion/structure, customer segmentation, etc.).
Develop project plans, assign resources, requests and review periodic updates (accomplishments, upcoming deliverables and issues, actual vs. baseline)
Provide project plans and updates to key stakeholders/senior management to ensure objectives are being met and on track for implementation
Document lessons learned throughout all phases of the solution development and implementation
Acts as a culture champion, catalyzing cross-functional collaboration, experimentation without fear of failure, deep focus on customer insights, and strong trust across team members
Promotes the BF internally and externally as a great place to work
As an active member of the FLT, works and partners to attract, motivate, retain and develop talent and build a culture of high performance teams
Fosters climate that embraces Diversity & Inclusion (D&I); supports organizational/BU D&I initiatives and ensures D&I is reflected in all programs where it can be used to drive value and business
Role models and contributes towards strengthening ethics and compliance culture and awareness of the Code of Conduct
Education: Bachelor's Degree, preferably in business or finance; MBA preferred
Minimum 5 years commercial experience, preferably with multi-functional experience in a pharmaceutical environment such as:
Sales and sales management experience
Brand/product marketing experience and understanding of the marketing processes; previous managed markets experience; thorough knowledge of the integrated healthcare system
Business analysis; financial management; strategic planning experience
Consulting experience (internally or externally) highly desired
Project management skills and ability to problem solve
Demonstrated leadership abilities and a team player, approachable and open to learning
Strong at managing top & bottom line and making financial trade-offs
Strong understanding of the pharmaceutical industry and external factors impacting the market
Excellent project management and problem solving skills
Proven ability to understand, track, analyze and leverage data into building effective strategies and business plans
Demonstrated ability to self-start and proactively initiate
Exceptional time management, planning, organizational, negotiating and influencing skills
Competencies in the following areas: project management cross-functional leadership, negotiations skills, communication skills (verbal, written & presentation skills), business acumen, strategic marketing, problem solving operations, inter-dependent partnering skills, people management, ability to manage financial resources, analytic skills and decision making
Strong entrepreneurial spirit and willingness to take risks
Establishes and cultivates relationships and collaborates effectively with key stakeholders and partners across the organization
Exceptional at interpreting and drawing business insights from business results and customer interactions, supported by data and analysis
Ability to work effectively as an individual contributor and in a team structure and maintain strong cross-functional ties with the business partners
Ability to deal with ambiguity while achieving clarity in process and capabilities to deliver results
Strong track record in moving projects forward in a matrix organization
Ability to go beyond the "tried and true" to lead the development of new practices, processes and strategic, as well as tactical initiatives that create broad-based commercial opportunities
Successful track record in driving breakthrough thinking that leads to systemic change and development of successful business practices
Competitive salary, annual bonus, long term incentive for select levels, health insurance, paid vacation/holidays, potential flexible working arrangements, subsidized dining facilities, employee recognition scheme.
Why consider Novartis?
769 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
We are Novartis. Join us and help us re-imagine medicine.