Work collaboratively with Private Banking team to grow the Hy-Vee Private Banking program. Focus on developing new relationships, enhancing existing relationships and referring business to the insurance and financial advisory team.
Essential Functions: Relationship Building:
Plans, develops and implements strategies to enhance productivity and maximize income to meet profitability objectives focusing on cross-selling bank services.
Maintains proactive calling plan - document calls, emails and all proactive behaviors weekly
Attend Hy-Vee meetings. Origination and Management of Loans:
Develop and manage consumer, personal banking LOC’s and mortgage loan accounts for the HyVee Store Directors and Executive Staff.
Ensure established lending requirements are met and provide maximum profitability to the bank with a minimum of risk.
Establish and negotiate where necessary the terms under which credit will be extended, including the cost, repayment method and schedule and collateral requirement.
Assesses the program for effectiveness and identifies new products, services, and programs appropriate for the Hy-Vee Store Directors and Executive Staff. Customer Service:
Maintains a satisfied and loyal customer base by directing sales and delivery processes to ensure that all personnel provide high-quality customer service.
Effectively handle customer transactions to maximize speed and customer convenience while controlling costs.
Keeps current with regulatory changes in banking and lending industries.
Member of ALLL and Loan Committee.
Reports to work when scheduled and on time.
Knowledge, Skills, Abilities Required:
Strong customer service skills as well as excellent verbal and written communication skills.
Seeing and hearing well enough to communicate with customers in person and on the telephone.
Dexterity to handle papers and use computers.
Ability to work in a fast-paced and changing environment essential.
Attention to detail required.
Must be able to prioritize workload.
Ability to work independently with stringent guidelines.
Ability to successfully build business relationships and sell.
Proven ability to problem solve and make effective decisions. Education, Experience, and Other Requirements:
Education/experience equivalent to a four-year degree in finance, business administration, marketing, or related field.
A minimum of five years of banking experience with three to five years’ experience in mortgage banking and consumer lending.
Understanding of secondary market investor requirements including compliance is required.
Must have an active Nationwide Multistate Licensing System (NMLS) number. NMLS number must be maintained and all requirements adhered too. For employees new to the position the NMLS number must be obtained within 60 days.
About Midwest Heritage
"Our mission is to provide a full range of banking, investment, and insurance services to our customers through convenient and innovative channels in a friendly, reliable, and trustworthy customer-focused manner.” We are proud to be a member of the Hy-Vee family of companies. Hy-Vee began operations in 1930 when Charles Hyde and David Vredenburg opened a small general store in Beaconsfield, Iowa. Today, Hy-Vee has grown to over 85,000 employee-owners and generates over $11 billion in annual sales from 275 retail stores in eight states. Hy-Vee’s long-standing tradition of providing “a helpful smile in every aisle” truly expresses the foundation of the Hy-Vee philosophy. As a subsidiary of Hy-Vee, Midwest Heritage is committed to serving you with a smile and giving you the attention you deserve. Our motto is “Helping you balance it all.” We achieve this by offering you a variety of products and services. In addition to handling all of your traditional banking needs, we can assist you with your financial planning and insurance. We make banking easy…from accessing your accounts to applying for a loan, we work hard to ensure our service is fast, straightforward, and friendly. We know... not everyone wants to bank the same way, therefore we provide you multiple ways to access your accounts. You can visit us in person at one of our 8 locations or at www.mhbank.com anytime, anywhere. Our investment division assists you with your financial planning needs for whatever stage in life you are in. Our financial advisors offer a full line of products to help you build a comprehensive plan to fit your individual needs.Our insurance division offers an extensive insurance product line that includes life/health, homeowner, auto, and commercial services. In addition, we are one of the premier worksite agencies in the state of Iowa. We provide employers products that help complement their core benefits and assist them with the recruitment and retention of their workforce.