Proven and strong business leader that is accountable for all retention and revenue strategies for Top customers.  Acts as a Trusted Advisor and Business Expert in the overall strategic relationships between customer and Travel Leaders Corporate. The Strategic Program Manager is responsible for strategic oversight and direction based on their ability to penetrate into the core of the client and truly understand and action their business needs and proactively identify threats to retention.  Independently and proactively is able to recognize and action all opportunities for organic growth to meet company and department goals.  Able to penetrate and develop business relationship at the client exe