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URecFit & Wellness Business & Programs Operations Coordinator
URecFit and Wellness - University of Maryland, Baltimore
Application
Details
Posted: 06-Jun-25
Location: Baltimore, Maryland
Type: Full Time
Salary: $51,000 - $56,000
Categories:
Marketing
Salary Details:
Commensurate with education and experience.
Required Education:
4 Year Degree
Internal Number: 250000K4
The University of Maryland Baltimore’s (UMB) department of University Recreation & Fitness (URecFit) & Wellness has an opportunity for a URecFit & Wellness Business & Programs Operations Coordinator. The Operations Coordinator will provide operational support for membership services, facility operations, and programs, including evenings and weekends. The person in this role will complete business audits, maintain different inventory logs, and train part-time staff in key operational areas. This full-time, contractual position will serve as a Professional on Call and must maintain ongoing crisis management and response of all emergency action plans and risk management procedures. This position will report to the Manager, URecFit & Wellness Business & Programs Operations.
Benefits Information UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. Contingent Category II staff receive a generous leave package that includes 2 weeks of vacation each year, paid holidays, sick time, and time for community service; subsidized comprehensive health insurance and supplemental retirement options; professional learning and development programs; limited tuition remission for employees enrolled at UMB; life insurance and long-term disability; and flexible work schedules and teleworking options (if applicable per job).
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.?
Primary Duties
Provide client relation services and coordinate the operations in the area of URecFit Business & Programs.
Coordinate crisis management and response of all emergency action plans and risk management procedures in the area of URecFit Business & Programs.
Coordinate business operations, within the business office such as fee collections, daily deposits, processing & reconciliation of payroll deductions, and C-1 & student employment processes. Assist with maintenance of business and enterprise compliance for the business & fiscal operations, and regular business and fiscal decisions impacting the department.
Coordinate and assist with programmatic access processes for students and members.
Maintain membership services and client relations. Assist with maximizing the social media presence, marketing strategies, and client engagement opportunities for the unit. Coordinate program and client assessments and assessment plans.
Coordinate training for staff in facility operations, point of sale, business software, and operations software.
Assist with the department’s business and client services technology and user interfaces including the department’s CRM, Client Web Portal, User App, and onsite business technology platforms.
Assist with program assessments and compile data for monthly, quarterly, and annual reports.
May participate in the development of services, business and facility operations, and programming.
Perform other duties as assigned.
Education: Bachelor's degree. Bachelor's degree in Exercise Sciences, Recreation, Fitness Management, Kinesiology, Health Education, Management Sciences, Student Personnel Administration, Higher Education Administration, or closely related field preferred. Experience: Prior experience is preferred. Certification/Licensure: CPR and AED; First Aid; Pool Operator certifications required or willingness to obtain once hired. Project Management related certification preferred. Criminal background and fingerprinting is required. Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.
Position may include evenings and weekends.
Clery Act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.
Knowledge, Skills, and Abilities Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.
About URecFit and Wellness - University of Maryland, Baltimore
Located in downtown Baltimore, Maryland, the University of Maryland, Baltimore (UMB) is a dynamic institution composed of six professional schools — Dentistry, Law, Medicine, Nursing, Pharmacy, and Social Work — and the interdisciplinary School of Graduate Studies, each dedicated to advancing education, research, clinical care, and service. While united as one university, each school manages its own admissions process, preparing future leaders to make a lasting impact on communities locally, nationally, and globally. Among Maryland’s public universities, UMB accounts for nearly 25 percent of full-time graduate enrollment, and, each year, the University confers most of the professional practice doctoral degrees awarded in the state. UMB is a vitally important source of highly educated professionals. The University’s graduates satisfy nearly one-third of Maryland’s total workforce demand in key health, law, and human services occupations.
About URecFit and Wellness
Mission: University Recreation & Fitness (URecFit) and Wellness exists to support the UMB students & community in the pursuit of well-being.
Vision: Lifelong well-being.
